Cancellation Policy

AVYA Homes International Private Limited offers a clear and comprehensive cancellation policy to ensure customer satisfaction with its electronic products, such as printers, scanners, LAN wires, routers, Wi-Fi cards, Wi-Fi adapters, HDMI switches, and KVM switches. The cancellation policy typically includes the following key terms:

1. Cancellation Period: Customers may cancel their orders within a specific window, often ranging from 24 to 48 hours from the time of purchase. After this period, cancellations may no longer be possible unless the product has not yet been dispatched.

2. Condition of Products: To qualify for cancellation or return, the products must be in their original, unopened packaging, unused, and in resalable condition. Products that have been opened or used may not be eligible for cancellation, return, or refund.

3. Refund Process: Once a cancellation request is accepted, the refund is typically processed within a few business days. The amount refunded will be credited to the original payment method.

4. Restocking Fees: Some products may be subject to a restocking fee if they are returned after being opened or if the customer changes their mind after shipment.

5. Exceptions: Certain items, such as custom orders or specially configured products, may not be eligible for cancellation or return under the policy.

For precise details and specific inquiries, customers are encouraged to refer to AVYA Homes International’s official website or contact their customer service department.